Overview

  • eShip automatically receives the latest delivery events from NZ Post at regular daily intervals.
  • If a eShip customer has notifications enabled, imports happen every 2 hours.
  • This article outlines how often delivery details are imported from NZ Post to eShip
  • It also highlights the difference between having notifications enabled or not.

How it works

eShip automatically imports the latest delivery events from NZ Post. Below is a table that outlines the two update frequencies,. eShip can check for updates more frequently if we also send out branded email and/or SMS notifications.

Carrier Frequency w/o notifications enabled Frequency w/ notifications enabled Tracking Data (how far back we check)
NZ Post 8 hours Instant 15 days