Bulk printing in eShip
Bulk print orders from the Orders screen by selecting multiple orders and clicking the Print shipping label button. You can only bulk print orders that use the same courier service, even though they may not have the same product code.
Once you have selected the orders, click Print in the Orders screen. The same method can be used for manifesting.
When using tags, is there a way for the tag to automatically be removed once the packing slip is printed?
- When bulk selecting to print the packing slips you can use the same selection to add a tag e.g. 'PrintedSlip' which you can then exclude from the view.
- Another option could be to print the packing slip and the shipping label together, which will move the order to printed/shipped. If you needed to make changes, you could re-print the label.
When I click save on a printing setting label type it doesn't save
- While the client is open, open Task Manager (press control + shift + esc).
- Go to the Processes tab, find StarShipIT Print Client and right-click it.
- Select Open File location.
- Find ShipIt.SignalR.Clients.WinForms.exe and right-click on it.
- Select properties then go to the compatibility tab.
- Tick Run this program as an administrator and select Apply and then OK.
- Close the client and open it again and you should now be able to save printing settings.
When attempting to download packing slips, they are sent directly to the printer and are automatically printed double-sided
eShip itself does not control the option to print documents double-sided. Instead, this is managed through the printer's settings. If packing slips are printing double-sided ('duplex' printing), this is because it is set as the default mode on the printer.
To resolve this, please follow these steps:
- Access the printer properties or preferences on the computer.
- Look for the printing settings or setup menu.
- Change the default setting from double-sided (duplex) to single-sided (simplex) printing.
If these adjustments in the printer settings do not stop the double-sided printing, it may be necessary to consult with the printer's support team for detailed assistance.
Labels printing out blurry
Check your printer’s ink or toner levels, ensure the print head is clean, and adjust the printer’s resolution settings. Also, verify that you’re using the correct label paper.
Changing the label size/format in eShip
You can typically adjust label sizes in the settings menu of eShip, selecting from standard sizes or defining a custom size based on your needs.
Printing wirelessly with eShip
If your printer supports wireless printing, connect it to the same network as your computer and select it within eShip’s printer settings.
The printer is not recognised by eShip
Ensure the printer is properly connected to your computer or network. Restart both your printer and computer, and check that the latest drivers are installed.
Printing from multiple computers
As long as the printer is networked correctly, you shouldn't need to set it up each time on each computer. Ensure that each computer has the necessary permissions to access the printer over the network.