Configure eShip for a 3PL workflow

Overview

• eShip is used by hundreds of 3PLs (third-party logistics) to manage their customers' accounts.
• To configure your account for a 3PL workflow you need to set up child accounts for each of your customers.

How it works

• Child accounts are attached to your main eShip account.
• Your child account generally has different settings from your parent eShip account e.g different integrations, pickup addresses and more. You can configure these based on individual customer requirements.
• You can easily switch between your different child accounts. 

Set up 3PL child accounts

1. In eShip, navigate to Settings >  Child Accounts.
2. Click Add a new child account.
3. Set a username and password for the account.
4. Under Type, select 3PL Client Account.
5. Select whether or not to Hide Courier Rates.
6. Click Save.
7. Configure settings specific to each account:
   • Pickup Address: Go to Settings > Pickup Address and set the address of your warehouse.
   • Couriers details: Enter credentials for each courier service.
   • Printing Parameter: You'll need to set up the printer of the new location.

Overriding your child account

Using your parent account you can override and access your secondary child account.

For example: If you have a parent swimwear business and you also sell protein powder under a different brand, you'll use the override function from your swimwear account to access your protein powder child account.

1. Click on your username on the top left of the dashboard.
2. Identify the child account you'd like to switch to and click on the radio button beside the name.

What's Next?

Learn more about child accounts, or set up child accounts for your 3PL integration.