Shopify Enhanced Integration

Overview

• Shopify Enhanced is eShip's improved Shopify Integration which supports improved use of fulfillment locations and Shopify tags.
• You can integrate as many Shopify stores into your eShip account as you like.

Table of Contents

• What you need to get started
• How to set up Shopify Enhanced
• Additional Configuration
• Actions within Shopify
• FAQs

What you need to get started

Before getting started with Shopify you will need a few things: 

• Your Shopify store name
  Your store name is located within the URL for your Shopify account when you are logged into Shopify-- after the https:// and before .myshopify. For example, if your URL is https://amazing-clothing.myshopify.com/admin/settings/checkout, then the store name is amazing-clothing
• Shopify username
• Shopify password
• You will need to complete the set up process through the eShip app rather than the Shopify app or the Print Application. 

How to set up Shopify Enhanced

To enable Shopify on your account:

1. In your eShip account, go to Settings > Integrations.
2. Click Add a new integration, then select Shopify from the list.
3. Select Enhanced under Integration Version.
4. Enter your shop name.
5. Click Authorise. This will redirect you to Shopify to log in and provide eShip access to your website. 
6. Test the connection, you're good to go!

Migrating from Shopify Legacy?

We've added some major features to streamline your shipping process when using Shopify with eShip. 

• Import your Shopify Tags and have them display in eShip allowing consistency for your orders across your eCommerce stack.
• If you are using Shopify Markets then the incoterm that is selected in Shopify (either duties paid or unpaid) will be automatically set on the order when it is imported into eShip making charges duties on checkout a breeze. (See Duties and import taxes) 
• Have multiple different locations in Shopify? Shopify enhanced will allow you to chose what fulfillment locations you would like to import into your account and ensure the fulfillment will deduct stock from the fulfillment location you've allocated the order to.
• Using Shopify's multi origin shipping to allow an order to be split between multiple locations? Each fulfilment will be imported as it's own order so you can send them to different eShip accounts to ensure they are shipped from the correct location.  
• Shopify Enhanced will support syncing any updates to your orders in eShip as long as the order is unshipped. For example, if you cancel an order in Shopify that is already imported into eShip, then next time eShip imports, we will remove that order from your unshipped tab. 
• We now import your local pickup orders so that you can pack them much like your orders to be shipped. We will update Shopify when the order has been dispatched. 

Additional Configuration

Shopify Enhanced offers more customization over how and when you import your orders. To configure them please see below:

Order Status

Use this option to select what status orders should be in to import into eShip

Locations

Select which fulfillment locations in Shopify you would like to import into this account
Quick Tip: if you are fulfilling out of multi-locations, combine the above option with eShip Multi Location Child Accounts

Delivery Methods

Specify which delivery methods you would like to come through to eShip. The options are:

• Shipping: These are orders in which a customer has selected for the order to be shipped to them
• Local Pickup: These are orders that are nominated as pick up in store. 
  Local pickup orders from Shopify will import with the delivery address set as your pickup address in Settings > Pickup Address. We recommend you take advantage of our pickup carrier and rules to automatically assign these orders to be pickup in store. For more information on this see our guide: How to set up pick up in-store
• Local Delivery: These are orders where the customer is located close to you and has opted for a local delivery

Advanced Tab

The advanced tab allows you to further customise your integration to meet your exact requirements. Options include:

• Blocking orders with certain tags from importing
• Configuring how different fields are mapped to the order you see in eShip
• Disabling writeback

Tags

You can now import Shopify order tags with your orders. These will only be visible in UI 2.0. To enable these:

1. Go to Settings > Integrations > Shopify Settings >  Advanced > Enable Import Tags from Shopify.
2. Tags will now appear in the orders grid. For more information on tags, see here: Tags.

Variants

You can import Shopify item variants as the description to make pick and packing easier. To enable these:

1. Go to Settings > Integrations > Shopify Settings >  Advanced > Enable Map the name of product variants for order item descriptions.
2. These will apply on import. To update the orders in your new tab remove and & re-import your orders.

Bin Locations

We've leveraged Shopify's new metafields so that you can import bin locations into eShip. This will allow you to pick and pack more effectively using our packing slips.

This feature is available for bin locations on both the product itself and the variant. To have these import you will need to:

1. Create a new custom text metafield in Shopify. The name space and key will need to be

   custom.bin_location

2. Ensure your products have values set.
3. Go to eShip > Settings > Integrations > Shopify Advanced > Import Bin Location metafield and select whether you have configured the bin location on the product or the variant.
4. Click Save.
5. Now when you import, the bin locations will come through to eShip.

FAQs

Why am I seeing a discrepancy in the shipping price across fulfilments?

This can happen with the Shopify Enhanced Integration, where an order is split into multiple fulfilments. You're charged a single shipping fee, but since eShip imports each fulfilment individually, we proportionally allocate that shipping cost across each fulfilment.

Here's an example order:

Total shipping paid by customer: $10

Order value: $200

Fulfilment 1 value: $50 → 25% of total → Assigned $2.50 shipping

Fulfilment 2 value: $150 → 75% of total → Assigned $7.50 shipping

Each fulfilment displays a share of the shipping fee based on the item value it includes.

What's Next?

Now that the integration is complete, you can add the import Authority to Leave option in eShip