Overview
- This article outlines how to generate reports in eShip.
- You can generate the following reports:
- Packages Sent Report
- Shipped Items Report
- Unshipped Packing Summary Report
- Shipments Per Workstation Report
- Unshipped Orders Report
- Shipping Price Report
- Delivery Performance Report
Types of reports
Package Sent Report contains all packages with their tracking numbers sent within your selected time frame. It lists each package individually, including details such as item SKUs, incoterms, order value, number of packages and package names. This can be useful for tracking all sent packages and identifying shipments created in the Returns Portal.
Shipped Items Report generates a report of every sent item, listing each item individually. This report includes item SKUs, quantity shipped, manifest number and tracking number. This can be useful for stock management to see what has been sold in a set time period.
Unshipped Packing Summary Report contains all the items and quantities that need to be packed and shipped. This can be useful for identifying the quantities of each SKU to bulk pick for the orders selected.
Shipments Per Workstation Report displays all the shipments processed per workstation. This can be useful for monitoring and managing the efficiency of different workstations in the shipping process.
Unshipped Orders Report includes details of all unshipped orders on your account. This includes SKUs, order totals and customer details across all order sources. This is useful in identifying and managing unshipped orders and ensuring they're processed in a timely manner. It can also be used to cross-check information across different sources to verify accuracy.
Shipping Price Report generates a report with pivot tables and charts of your shipping performance.
By analysing the report, you can:
- Identify trends and patterns in your shipping expenses.
- Compare costs across different carriers and shipping methods to find cost-saving opportunities.
- Use the insights from the report to negotiate better rates with carriers.
- Adjust your shipping strategies based on the cost analysis to improve efficiency and reduce expenses.
Delivery Performance Report generates pivot tables and charts that analyse carrier delivery performance.
By analysing the report, you can:
- Identify trends and highlight areas for improvement in delivery times, such as early, on-time or late deliveries.
- Identify if your carriers are meeting key delivery KPIs.
- Use it to support more informed discussions with your carriers about their performance.
Generate a report
-
In eShip, navigate to Reports.
- Click on Generate Report.
-
Select the type of report you want to create.
Package Sent Report contains all packages with their tracking numbers sent within your selected time frame.
Shipped Items Report generates a report of every sent item, listing each item individually. This is useful for stock management to see what has been sold in a set time period. This report includes item SKUs, order value, number of packages, and package names.
Unshipped Packing Summary Report contains all the items and quantities that need to be shipped. This is useful to see a list of items that need to be packed and sent.
Shipments Per Workstation Report displays all the shipments processed per workstation. - Set the start and end dates for the report.
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Click Generate.
The report is added to the report queue. Once it has been generated, the report status will change from Pending to Ready. -
Click Download to download it as a CSV file.
Note
When setting the date range for the report, the start date cannot be more than 1 year from today and the end date cannot be more than 6 months from today.
FAQs
I want to pull a report for 12/24 months of data but I'm getting an invalid parameter(s) error
When setting the date range for the report, the start date cannot be more than 1 year from today and the end date cannot be more than 6 months from today.
If I have multiple packages for the same order, will I see them in one row?
There will be one row for each package, so there can be multiple rows for the same order number.
Does the Package Sent Report include shipments created in the Returns Portal?
Yes, you can identify these shipments by checking column AJ (Return Label) for the value 'Yes'.
What does x column mean in the Package Sent Report?
| Column Title | Description |
|---|---|
| Price | This represents the quoted price on which the label was printed. |
| Freight Charge | This refers to the shipping paid on checkout |